Shipping Policies

Shipping Policies for Car Sales within Albania
 

Thank you for choosing Palmanova Auto Group for your car purchase. Please review the following shipping policies specific to car deliveries within the territory of Albania:

1. Shipping Method: We offer delivery services for car purchases within Albania. The shipping method will depend on the specific location and logistical considerations. We will provide you with detailed information on the shipping method and estimated delivery timeframe during the purchasing process.

2. Shipping Charges: Shipping charges, if any, will be communicated to you before completing the purchase. The cost will vary based on factors such as the distance to the delivery location and any additional services requested. All shipping charges will be clearly outlined in the final invoice.

3. Delivery Timeframe: The estimated delivery timeframe will be provided to you prior to finalizing the purchase. This timeframe is subject to factors such as availability, distance, and any necessary documentation processes. We strive to deliver your car as promptly as possible and will keep you informed of any changes or delays.

4. Delivery Address: Please ensure that the delivery address provided is accurate and accessible. We recommend providing a physical address where the car can be safely delivered. If any changes or updates to the delivery address are required, please notify us as soon as possible.

5. Receiving the Shipment: Upon delivery, it is important to thoroughly inspect the car for any damages or discrepancies. If you notice any issues, please document them and inform the delivery personnel immediately. Signing the delivery receipt indicates your acceptance of the car's condition at the time of delivery, so it is essential to be diligent during this process.

6. Title Transfer and Registration: Title transfer and vehicle registration processes will be coordinated between our dealership and the appropriate authorities. We will assist you with the necessary paperwork and guide you through the registration process to ensure compliance with local regulations.

7. Insurance and Liability: During the shipping process, we maintain appropriate insurance coverage to protect the car against damage or loss. However, once the car is delivered and the title is transferred to you, the responsibility for insurance coverage and any associated liabilities will be transferred to you as the owner.

8. Cancellation or Changes: If you need to cancel or make changes to your shipping arrangements, please notify us as soon as possible. Depending on the stage of the shipping process, cancellation or change fees may apply.

9. Customer Support: Our dedicated customer support team is available to address any questions or concerns you may have regarding the shipping process. Please feel free to contact us at info@autopalmanova.com for assistance.

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By proceeding with the purchase, you acknowledge and accept these shipping policies. If you require any clarifications or have specific requirements, please contact us before finalizing your order.

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Effective Date: June 2023